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He Fast and Quick Printing

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Terms and Conditions


PRODUCT SPECIFICATION

We have a policy of continuous product development and reserve the right to amend the specifications of any goods or products without prior notice in relation to future sales.

Products supplied may differ as a consequence of multi-standard colour systems, notably the international screen based colour system of RGB and the print colour system of CMYK.

We endeavour to display and describe as accurately as possible the printed colours of our products that appear on the website. However we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product delivered.

CANCELLATIONS, TRANSFER AND CHANGES

We will cancel, transfer or otherwise make changes to your orders under the following circumstances:

a. subject to the provisions of paragraph RIGHTS FOR LIMITED USE;

b. our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action;

c. our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under these TERMS AND CONDITIONS or a later version of these TERMS AND CONDITIONS.

d. HeFast.com.au can without notice cancel any orders that are in any form violating these TERMS AND CONDITIONS.

RIGHTS FOR LIMITED USE

The Site This Site and all its Content - constituted by fonts, software tools, text, images, graphics, photographs, document layouts, artwork and other information on the Site - are the copyrighted property of HeFast.com.au, and/or its subsidiaries (referred to herein as "HeFast.com.au") or the copyrighted property of parties from whom HeFast.com.au has licensed such property. All rights in this Site and its Content are reserved worldwide and it is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these TERMS AND CONDITIONS.

Conducts of Use

You agree to use this Site in a responsible manner that is in full compliance with these TERMS AND CONDITIONS and with your local laws and regulations, including export and import regulations. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libellous, threatening, harmful, obscene, malicious or otherwise objectionable. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person's right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity.

HeFast.com.au may terminate its service to customers found to be using HeFast.com.au to engage in undesirable activities. You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products.

By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize HeFast.com.au to produce the Products on your behalf.

CHANGES TO SERVICE

We reserve the right to change the conditions of these terms of service. Should we modify these terms in any way the updated version will appear within the TERMS AND CONDITIONS of the Site.

We reserve the right to terminate any account at any time. We reserve the right to amend the HeFast.com.au service at any time providing such changes do not adversely alter the nature and quality of the service.

You agree that HeFast.com.au may without prior consent delete your account and any related materials including personal information, data, text, files, images and all other materials and that HeFast.com.au may prevent any further access by you to any such data. In particular, it is our absolute policy to reject any materials, which we, at our discretion, consider to be obscene, in bad taste or in any other way inappropriate (whether or not to print such materials would be illegal or unlawful).

You agree that HeFast.com.au shall not be liable for any loss or damages to you or any third party resulting from the deletion of such information or resulting in any way from the termination of your account and that you will keep HeFast.com.au fully and effectively indemnified against all losses, liabilities, damages and costs (including legal costs on a full indemnity basis) suffered by them as a result of the printing in good faith of any material submitted by you.

PAYMENT

You must pay by paypal account, or debit card at the time of order. Payment will be taken in full at the time of the order.

The price of any product is the price in force at the date and time of your order.

You undertake that all details you provide to us for the purpose of purchasing products which may be offered by us on our website will be correct; that the credit charge, paypal account or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any products. We reserve the right to obtain validation of your credit charge, paypal account or debit card details before accepting your order.

The contract shall not have been concluded until we have received your valid credit card charge, paypal charge, or debit card payment details.

We are entitled to refuse any order placed by you.

ORDER AND SHIPMENT

Time for Production We will endeavour to process your order and manufacture your cards within five (5) business days.

Shipment

Upon completion of the printing, all sets of cards will be sent by regular post unless otherwise stated. We will deliver your order within eight (8) business days, depending on your shipping address.

Time of delivery is not of the essence in these terms and conditions. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

We cannot guarantee that products ordered will be shipped jointly. We guarantee that we will do everything we can, within reasonable cost, in order to always minimize your cost for delivery.

Ownership

You agree that the ownership for all printed Products, and the risk of loss and title for such items, are transferred to you upon our delivery to the distribution partner.

You agree that delivery of any Product that is to be provided to the customer in an electronic format, shall be deemed to have occurred either (i) at the time we transmit the Product via email or other electronic communication addressed to the customer or (ii) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.

Quantity

You agree that there is a possibility of a difference of up to 5% between the ordered and the shipped quantity within a product and that you will not claim any compensation for this difference. Likewise, HeFast.com.au or you do not have the right to claim anything for any difference when the shipped quantity is greater than 95% of the ordered quantity.

Return Policy

Once you have placed an order it cannot be changed.

If we deliver incorrect or damaged goods, or in the event that you discover any defect in the goods for which you require compensation or other remedy, you must report the defect within 14 days of the date you receive them, or as soon as possible thereafter by contacting us here. Please retain the original packaging in the condition it was provided. Please note that we cannot accept returns that are delivered to us by hand.

In the event of HeFast.com.au sending you a replacement for a damaged, defective or wrong item, you must return the item to HeFast.com.au within 30 days. HeFast.com.au reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 30 days of the date on which HeFast.com.au confirms we will issue a replacement.

If you return an item/s to us using a pre-paid, personalised return label and the reason for the return is not because of an error on our part or because the item is defective, we will deduct the cost of return postage from your refund.

Refund

Since HeFast.com.au products are all digital files and there are no means of any actual goods being returned to HeFast.com.au with the guarantee that the delivered files have been destroyed, therefore all sales are considered to be final and non-refundable once you have ordered. In the order process you will be displayed the opportunity of previewing the files to be printed without additional cost.

To calculate the total amount that will be deducted from your refund, add the "per item" rate for each item you return to the highest "per package" rate applicable to the items in each package you send. If you return items in different packages, you will be charged a separate "per package" rate for each package.